行動學習在企業的具體應用 - 以企業教練為例

2009101510:00

引導者論壇10月份活動出現囉就在下星期四喔~

這次的活動是透過練習，瞭解如何提出有創意的問題，進而找出組織所面臨的挑戰，及挑戰背後隱含的潛力或意義。
小企鵝應該會出席

當天因為坐公車方向錯了，坐到反方向的總站才發現又坐回來

到的時候已經七點半

到門口晃了一下就拍拍翅膀飛走了

10月份引導者論壇邀請函

主題： 行動學習在企業的具體應用 - 以企業教練為例

引導者：台北教練社群：黃婷， 黃仁勇， 曾郁卿，Edward Chen

日期：2008年10月22日(星期四)

時間：晚上7時至9時30分

地 點：文化大學推廣教育部建國本部B203教室
台北市建國南路二段231號(02-27005858)

費用：共同分攤場地費每人200元

行動學習 (Action Learning) 是透過互動、反思的過程，從『改變』當中學習，並將過程中所產生的體會，轉化成行動步驟或行動方案。今天的工作坊，將由台北教練社群的四位教練: James, Chrissie, Edward與Tina共同分享。他們分別來自不同背景，擁有多元教練經驗與觀點，且非常熱心地想與參加本單元的夥伴們一起創造體驗式學習。這個單元的目的是讓大家透過練習，瞭解如何提出有創意的問題，進而找出組織所面臨的挑戰，及挑戰背後隱含的潛力或意義。此外，也希望透過活動，讓參與夥伴有機會將『教練精神』帶回各自的組織應用。

『智慧圈』這個單元，將請現場的夥伴提供個人案例，分組進行。活動過程中，學習教練(Learning Coach) 會視進行的情況適當地提問，以引岀學習重點、激發新觀點，協助提供案例的夥伴，藉由團隊的協助，獲得個人學習。

在『智慧圈』之後，將由 James 與 Chrissie分別與我們分享組織內部教練與外部教練的實務經驗與觀察。問答時間，則讓大家透過集體對話與智慧交流，進一步探索個人有興趣的議題。

內容:

Session

Process

Opening & Grounding

Tina – Grounding : introduce the idea, roles and process Wisdom of Circle

It could be used in a group where participants are familiar with each other or not. People who are acquainted with each other could set up a common goal.

l The issue must be real and bother the presenter for a while (not too big and not to small)

l Presenter will commit to take action.

Wisdom Circle

Wisdom Circle Practice and Experience

Process: divide participants in small groups in advance

l Pick out 1 presenter

l Presenter demonstrates the issue and share (1) what went well and what did not work and (2) What is the situation and his/her feelings now.

l Team members write down their understanding of the presenter’s issues. 3~4 team members define the issues.

l Learning Coach make sure that every team member fully perceive the situation and feelings of the presenter and it should be clarified by presenter

l 1^st run: Each team member asks questions in turns.

l Presenter writes down the questions raised by team members.

l After 1 run (for the first level of discovery), presenter first thanks to the group’s contribution and second answer one question that he/she is willing to share with the group. Presenter tells the group that (1) which questions bring up a learning point or different perspective which impresses or moves him/her (2) what’s his or her learning points?; (learning coach could ask some following questions here to help presenter have deeper thoughts of the learning points/turning points.)

l 2^nd run: Free for all to ask questions.

l Presenter shares (1) and (2) again

l Learning coach invite 2-3 participants provide their suggestions of feedback

l Presenter shares (3) What is the action he would take to make the shift or change (action plan)

In class sharing

l Led by James: ask 3 volunteers to sharing their experience and observation from the Wisdom Circle

l Bring up some key concepts of coaching and action learning

Internal Coach

Coach Sharing

l From internal coach’s points of view

l Take James’s company for example.

External Coach

Coach Sharing (15 min)

l From internal coach’s points of view

l Take Chrissie’s case for example.

Q&A

Open floor for Q&A.

關於引導者們：
黃婷 Tina Huang

目前任職於資誠會計師事務所人力資源發展部 (Human Capital)。負責針對不同職級設計與講授 "教練文化" 相關課程，並於課程中導入 Team Based Learning 以及 Action Learning 觀念。Strength Deployment Inventory (SDI) 引導師認證、訓練發展管理師認證、將於2009年12月取得 International Coach Academy 認證。享受與 Coach Community 的夥伴分享推廣 coaching 觀念之外，也擔任個人教練。